Audiology Services

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Service description
Location and hours of work
Contact details
Team profile/contact a staff member
Service provision
Useful links

Audiology Services - Otoscope

Service Description

The Audiology Department offers full hearing assessments and hearing aid fittings for all ages.

Our primary role is assessing children and adults referred by medical practitioners, educational personnel and health care workers in the community. We also support the Ear, Nose and Throat specialists in Outpatient clinics.

Services include:

0 months - 16 years - Diagnostic hearing assessment (chosen based on age of the child    
• Auditory brainstem response testing
• Visual reinforcement audiometry
• Play audiometry
• Child hearing test / Puretone audiometry
• Speech testing
• Otoacoustic emission testing
• Immittance audiometry
• Auditory processing disorder testing

16 years and over   
• Puretone audiometry
• Speech testing
• Immittance audiometry
• Auditory processing disorder testing
• Ototoxic monitoring

Hearing Aid Service   
• All children until 16 years old or 21 years old if they are attending university
• Adult hearing aid fitting for those that meet criteria for the 'Enable Hearing Aid Funding Scheme' or those with a Community Services Care or those with severe to profound hearing loss
• Hearing aid repairs
• Not for patients from ACC or Veteran Affairs


"Fostering a listening community through better hearing"


Ground Floor, Whakaue Rauoranga Building.
Visiting service to Taupo.
Hours of work: Monday-Friday, 8.00 am – 4.30 pm.

Contact Details

Telephone: (07) 349 7919 
Team Profile

Staff Member

Designation and Role(s)

Aura Ramos

Audiologist (Team Leader)

Charmalika Abeyewardene



Service Provision

Clinically we offer
• Newborn hearing screening
• Infant and paediatric full hearing assessment
• Paediatric hearing aid fittings
• Adult hearing assessments
• Adult hearing aid fittings (Conditions apply)
• Enable funding hearing aid fittings
• Assistive Listening Device counseling
• Hearing aid repairs
• Loan equipment for use with hearing impaired inpatients

Useful Links (New Zealand Audiological Society) (Audiology training programme – has good links within site) (good resource for links on all subjects relating to hearing loss)