Patient Advocacy Services
Patient Advocacy Services

If you want to make a complaint but are unsure how to go about it or would like support to do so, you can access free assistance from the Nationwide Health & Disability Advocacy Service.

Nationwide Health & Disability Advocacy Services

Advocates are employed by services independent of health and disability service providers and funders, and from government agencies. Advocates are confidential and will support consumers who believe their rights, under the Code of Rights, have been breached.

Contact Telephone Number
Health Consumer Service
Toll free: 0800 801 482
Health and Disability Consumer Advocacy Service
Toll free: 0800 423 638
Nationwide Health & Disability Advocacy Service
Toll free: 0800 555 050

A health and disability advocate will:

  • Listen to your concerns
  • Give you information about your rights
  • Help you identify and clarify issues
  • Help you to explore the options availiable to assist you to resolve each issue
  • Support you in the actions you take to resolve your concerns

This service is provided under the Health and Disability Commissioner Act 1994.

More information about health and disability advocacy services is available through the Health and Disability Commission.