If you want to make a complaint but are unsure how to go about it or would like support to do so, you can access free assistance from the Nationwide Health & Disability Advocacy Service.
Advocates are employed by services independent of health and disability service providers and funders, and from government agencies. Advocates are confidential and will support consumers who believe their rights, under the Code of Rights, have been breached.
A health and disability advocate will:
This service is provided under the Health and Disability Commissioner Act 1994.
More information about health and disability advocacy services is available through the Health and Disability Commission.
We would like to hear from you. We welcome any feedback about the services we provide to you.
Watch this space....
You will shortly be able to connect with Lakes DHB on Facebook and Twitter.