Emergency Management


Emergency Management Coordinator: Christine Mutlow 

Phone: 07 343 7749

email: Christine.mutlow@lakesdhb.govt.nz

The emergency management cycle

The Lakes DHB Emergency Management  works with Rotorua and Taupo Hospitals, and community health providers, providing planning, advice and coordination. 

Emergencies will always happen and as Health is a critical service it is crucial that  Rotorua and Taupo Hospitals, and our community health providers are prepared for an emergency.  To  ensure we can effectively and appropriately respond to the fullest extent possible and help reduce the impact of the emergency on our patients, staff and communities it is necessary to have clearly defined, documented and practiced emergency response and business continuity plans.

Lakes DHB emergency  plans are based on the risks and threats that can reasonably be anticipated to impact on health services in the Lakes District. Lakes DHB Emergency Operations Centre (EOC) uses Coordinated Incident Management System (CIMS) for managing emergencies as this system provides a functional framework and is used by a majority of emergency responders. 


Lakes DHB Health Emergency Plan (HEP) 2015

Lakes DHB COVID-19 Response Plan - Sept 2021
Lakes DHB Psychosocial Support Plan 2018-2023
Lakes DHB Stakeholder Emergency Plan Template
Lakes DHB Stakeholder Pandemic Plan Template


Health Emergency Plan Template

CIMS Basic Structure

NZ CIMS 2nd Edition Booklet - April 2014

CIMS Structure (Blank)
Health Emergency Flipchart
Health Volcanic Poster
Volcanic Ash Tips for Hospitals, Medical and Health Care Facilities
Disaster Preparedness for People with Disabilities

Useful Websites



GNS - Be Prepared For Volcanic Ash Fall


  Emergency Management is about ensuring communities can effectively respond to disasters and other unplanned events and recover from them efficiently.

16/09/2021 8:52 a.m.
Christine Mutlow