Who's eligible?

New Zealand has a world leading health system which makes most services available free (or subsidised) to people who meet the eligibility criteria.

If you are eligible for funded healthcare then in most instances, but not all, the services provided to you will be at no charge.  However, there are a number of departments with Lakes District Health Board that do charge for some services and equipment.  If you should have any queries regarding the cost of these specific services or equipment please ask the staff member treating you.

Overseas visitors and other ineligible people will be charged for publicly funded health and disability services.

 All patients will be asked to provide documents (e.g. Passports and birth certificates) to prove they are eligible for free or subsidised health care (New Zealanders should only need to prove their eligbility once). 

Please do not be offended if our staff ask you for this information. 


The following website has detailed information on eligibility :  www.moh.govt.nz/eligibility 

Eligibility Questions and Answers for consumers
Click here to view a list of questions and answers from accidents to work visas.


Accidents and Emergencies
All overseas visitors are entitled to free care for injuries caused by an accident; but the claim must be accepted by the Accident Compensation Corporation (ACC).  Any ongoing treatment may be paid by ACC - the patient must apply to ACC for cover.  
Certain services required in civil emergencies (national or regional) are alos publicly funded for overseas visitors and other ineligible people.  Anyone needing other emergency care will receive treatment.  However, patients that do not quality for free or subsidised health care will be charged for their treatment and payment will be required before they leave the hospital.