Child Protection


The Lakes District Health Child Protection Co-ordinator advocates on behalf of the child or young person to ensure that their health needs are met in relation to care, and protect them from abuse or neglect. The co-ordinator provides a Lakes DHB service in case co-ordination and supporting, advising and training staff.

Internally, our Child Protection Co-ordinator liaises with the Paediatric Service and Maternity Service to ensure safe discharge for inpatient children and externally works closely with the Police, Oranga Tamariki/CYF and NGOs.

Care and Protection Concerns 

The Oranga Tamariki/CYF Report of Concern (ROC) form is to be used when notifying Oranga Tamariki/CYF regarding care and protection concerns.

Forms and Information

Report of Concern Form (Word)

Child Protection Alert Referral Form (word version)  

Child Protection Alert Information Request Form (EDMS # 43453)

ROC to Oranga Tamariki/CYF Family Information Pamphlet

Vulnerable Children

Ministry of Vulnerable Children Oranga Tamariki: To access the Information Sheet for Health Providers - Regarding the Ministry of Vulnerable Children, Oranga Tamariki, please click here

Protecting Vulnerable Children is everyone's responsibility.

Working Together Guide

Children's Action Plan

Lakes DHB Policies and Procedures

40475 Child Protection Policy (currently under review)

770987 Child Abuse and Neglect (CAN) Procedures

Other Resources

Child Protection Alert Documents

FLOWCHART - Child Protection Alert Identified

FLOWCHART - Report of Concern

FLOWCHART - Child Protection Response

Social Services Quick Guide (as of 8.12.17)


Lakes DHB Contact

Sarah McMillian, Child Protection Co-ordinator : Extn 7967 
Sarah is located at Rotorua Hospital, Level 1, Bridgeman Wing, Room 14

If there are immediate concerns for the safety of children please contact the Police on 111. In urgent circumstances CYF National Call Centre may also be contacted on 508 326 459 prior to sending a written ROC