New kaupapa Maori service being set up at Lakes DHB - (Archived)
Friday 9 June 2017 -- New kaupapa Maori service being set up at Lakes DHB

Friday 9 June 2017

New kaupapa Maori service being set up at Lakes DHB 

Lakes DHB has exited its contract with Te Kahui Hauora in respect of the Hunga Manaaki service, effective 5pm Friday 9 June 2017. Plans are in place to ensure there will be a cultural support service in place from today.

The service will now be incorporated into a new expanded service, based on the Whanau Ora model, and will have a wider community focus instead of solely hospital. The new service will provide navigation, care and support to Maori and their whanau using Lakes DHB hospital and mental health services.

Staff in the new kaupapa Maori DHB service will be part of a bigger team and a wider system. Most of the staff will have a clinical background, with experience across a range of health areas.

The Hunga Manaaki service is a valued service. However, the service is only hospital based, and the new service, will have a wider community focus and support families when they are discharged from hospital and go home.

The DHB’s decision to exit the contract with Te Kahui Hauora came after a DHB-commissioned evaluation of the Hunga Manaaki service in 2015. The evaluation included other Lakes DHB cultural support services, including the Po Te Atatu service in mental health, and Te Oranga service at Taupo Hospital as well as Hunga Manaaki in Rotorua Hospital. All of the funding for these services will be used for the new service.

The clear theme from these evaluations was that the kaupapa services needed to change, in order to develop a cohesive, highly skilled team able to work across patients in the hospital setting, in the community and in primary care, to support the patient and his or her whanau on their health journey.

Consultation began in the second half of 2016.

Lakes DHB is very concerned that iwi are unhappy about the decision, given that the decision was made with the very best of intentions, and as part of the DHB’s commitment to improving health equity.

Set up 20 years ago, the Hunga Manaaki team’s role was to provide advocacy and cultural support for Maori during their time in hospital.