NZNO nurses, healthcare assistants and some midwives plan to strike from 7am to 11pm on Tuesday 2 September and 7am to 11pm on Thursday 4 September. Patient safety is our priority and our hospitals will remain open. Continue to attend all appointments unless we have contacted you directly to reschedule.
Industrial action — Health New Zealand | Te Whatu Oraexternal link
Kāpiti Health Centre
35 Warrimoo Street
Paraparaumu
Wellington 5032
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
The Team Medical urgent care clinic is for accidents, injuries, sudden illness and other urgent care services.
For patients over 14 who are enrolled with a GP in the Kāpiti area, contact your GP's after hours services in the first instance unless your matter needs immediate medical attention or results from an accident.
Street address:
Team Medical
Coastlands Shopping Centre
State Highway 1
Paraparaumu 5030
Team Medical — The Doctors Medical Centresexternal link
Team Medical — Google Mapsexternal link
Opening hours: 8am to 8pm, 7 days a week — except Christmas Day: 10am to 6pm.
Waikanae Health offers an after hours telehealth service through Ka Ora. For advice, call 04 293 6005external link
Street address:
Waikanae Health
11 Marae Lane
Waikanae 5036
Marae Lane, Waikanae — Google Mapsexternal link
For general enquiries, phone 04 903 0200external link
For the maternity unit, phone 04 903 0237external link
Postal address:
Kāpiti Health Centre
35 Warrimoo Street
Paraparaumu
Wellington 5032
Kāpiti Health Centre visiting hours are 8am to 4:30pm, Monday to Friday.
Kāpiti Health Centre is in Paraparaumu.
Kāpiti Health Centre
35 Warrimoo Street
Paraparaumu 5032
If you cycle, there are bike racks near the entrance.
These bus routes stop at Kāpiti Health Centre:
For timetables and maps, go to the Metlink website.
Kāpiti Health Centre is 1 km from Paraparaumu Station.
There is a bus stop at the train station where you can catch routes 251 or 264 to Kāpiti Health Centre.
If you walk, it should take between 15 and 20 minutes.
For timetables and maps, go to the Metlink website.
A Safe Kapiti (ASK) runs a health shuttle from Monday to Thursday. Drivers have had full official training and first aid training.
The service cannot accommodate a wheelchair so it is for people who:
Passengers are welcome to bring a support person with them.
The shuttle picks up people and drops them back home between Waikanae and Paekākāriki. People in Ōtaki can be picked up at the bus stop at Ngaio Road in Waikanae.
To book a seat on the Kāpiti health shuttle, freephone 0800 502 066external link extension 0. You can leave a voicemail message.
Bookings must be made 24 hours in advance — but if you require the shuttle on Monday it will need to be booked on the Thursday beforehand.
Patients are asked to make their appointments:
The shuttle runs on donations. A suggested donation is $20 return trip. A receipt will be provided if required.
Kapiti Carers is a volunteer-run door-to-door service to all hospital and medical appointments.
The service operates weekdays.
If you need to be picked up and dropped off in Paraparaumu, call either:
If you need to be picked up and dropped off in Waikanae, call either:
Suggested koha:
The Cancer Society runs a volunteer door-to-door service.
For information and to make a booking, phone 04 389 0088external link and ask for the driving service.
Koha is appreciated.
A service for financial RSA members to local appointments and in the wider region:
Bookings are essential.
For information and to make a booking, phone 06 364 6221external link
Koha is appreciated.
St John Waka Ora health shuttles help people get to health and wellbeing related appointments and home again.
Health shuttles go from Ōtaki and surrounds to Palmerston North. Wellington, Paraparaumu and Porirua are considered.
Find out about shuttle times by calling St John on 0800 589 630external link or going to their website.
Waka Ora Health Shuttles — St Johnexternal link
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
There is parking at Kāpiti Health Centre.
Parking is free.
For patients staying overnight, free Wi-Fi is available. Connect to the 'DHBPatientWiFi' network and follow the instructions.
Disability alerts and health passports give your healthcare providers information about you for your appointment.
A disability alert adds information about your needs to your electronic patient file. It helps us make sure you can:
For more information or help with disability alerts:
To save you repeating information to your doctor or health and disability services, use My Health Passport. It explains how you want them to communicate with you and help you.
My Health Passport — Health and Disability Commissionerexternal link
NZSL video about communication graphic cards — Vimeoexternal link
These cards are for Deaf and hard of hearing people to use when accessing health services. They are to:
The cards are the same size as a bank card so that they fit in your wallet. You could also save the image to your phone and show it when you visit.
There are 3 cards that say 'Hello, I'm Deaf' and 3 cards that say 'Hello, I'm hard of hearing' and they have different messages:
Hello, I'm Hard of Hearing cardPDF1.7 MB
Both cards — postcard sizePDF360 KB
Both card – business card sizePDF176 KB
Co-production involves finding patients who can attend a meeting or series of meetings with the Disability team and other staff to develop a new service or way of working. Sometimes we also ask patients to give us feedback through user experience testing. If you would like to be included in co-production or user experience testing, we would love to hear from you.
If you are a researcher with disability expertise, let us know. We like to work with researchers who are familiar with the rights-based approach to disability. We frequently recommend potential researchers to other departments across the region.
To contact us:
Kapiti residents who have been clinically assessed by Wellington Free Ambulance paramedics can now be treated closer to home by their local healthcare provider (such as a GP), avoiding a trip to the emergency department.
Wellington Free Ambulance paramedics will assess you to determine the best ongoing treatment or care. If appropriate, they will contact your GP and arrange transport to your local practice, where you will be treated for free.
Once your GP has accepted and treated you, there may still be a need for you to go to the ED. In this case, your GP will call Wellington Free Ambulance and request assistance to transport you to hospital.
If your condition is more serious or you need treatment only available from the hospital you will be transported to Wellington Regional Hospital ED.
This service is available 8am to 10pm, 7 days a week. If you require immediate care after hours you will be taken to Wellington Regional Hospital ED.
All medical centres in Kapiti are part of this service. In addition, Team Medical and Waikanae Health offer after hours services for Kapiti.
If you are registered with a GP in Kapiti, once you are seen by paramedics — and you are eligible for funded treatment at a local centre — you can be seen by your GP in the first instance, or at a local medical centre if their GP is unavailable.
If you are not registered with a GP in Kapiti, once you are seen by paramedics you can be treated at Waikanae Health and Team Medical.
We can book an interpreter to support:
Let the service or ward know if you want to use an interpreter.
You should use a qualified NZSL interpreter in any situations where you make important decisions. These situations include:
The department you are seeing will book the interpreter.
Health NZ | Te Whatu Ora pays for interpreters for hospital appointments.
iSign pays for interpreters for:
You can ask for an NZSL interpreter to be at your appointment. We do not recommend using a family member as an interpreter.
You can ask for a particular interpreter to be at your appointment. If the interpreter you want is not available, you can go ahead with the appointment with another interpreter. Otherwise, you can reschedule it for when the interpreter is available.
If you would like to book an interpreter yourself, contact iSign.
Your healthcare provider will work with you to find the best way to communicate with you.
Some options include:
Kāpiti Health Centre is a place where staff, patients, whānau and friends work together to care for sick and injured people. We want a safe and calm environment for everyone. We have zero tolerance to violence, aggression or harassment of any kind towards staff, patients or visitors.
This includes:
Please treat everyone with dignity and respect. We all share the same goal — to care for patients. Please treat all our patients, staff and visitors with respect and dignity.
Please respect our rules. These are required to ensure the best outcome for our patients.
Please talk to us if you are feeling frustrated or stressed. Patients get better faster when we use calm voices and work together as a team. Use our whānau spaces or take a break outside if you are overwhelmed.
We want our place to be a safe place for all. We are all responsible for making our place a safe place for everyone.
Ma tini, ma mano, ka rapa te whai — by joining together we will succeed.
We lend hospital equipment to patients to support their recovery, such as:
When we lend any equipment we will provide a date when they are to be returned. This date is agreed with your healthcare provider and is based on the time they estimate you will need it to support your recovery from illness, an accident or surgery.
There is no charge for equipment, or fee if they are returned late.
We appreciate people returning equipment when they no longer need them. This means they are on hand to lend to other patients who need them, and we do not have to spend money buying replacement items, which could spent on providing other health services to our communities.
You do not need to return any personal hospital equipment, such as:
You can dispose of these in your rubbish.
If you need your equipment for longer, or cannot return your equipment:
Return equipment at reception.
Reception is open 8am to 4pm, Monday to Friday.
The health centre and grounds are all smoke and vape free areas. If you are a patient we can help with nicotine replacement therapy.
