Te Ngako Rotorua (adult MHAS)

This service takes all referrals to the Te Whatu Ora Lakes Mental Health & Addiction Services (adult).

What is Te Ngako Rotorua?

Te Ngako is the adult Mental Health Service and Addictions Service and provides an single point of entry point for all referrals to adult mental health between 8am to 4.30pm, Monday to Friday.

The service undertakes initial screening and assessment (telephone or face-to-face) of referrals to ascertain next steps.

All referrals are triaged via a multi-disciplinary team, which includes psychiatrist, registrar, occupational therapists, social workers, and community mental health nurses.

Referrals can be sent to Mental Health Referrals.

Most often referrals are done by GP or other community partners.

People can self-refer to the Mental Health Adult team at Te Ngako Community MHAS.


Te Ngako Community MHAS
1144 Pukaki street


Phone 07 343 5050 (Reception)
Phone: 07 343 8781  (Triage)
Fax: (07) 349 7883
Email: mhtriage@lakesdhb.govt.nz