Bring everything with you that you will need, especially if staying overnight or longer.
If you have an appointment for surgery or hospital admission, go straight to the clinic, unit or ward shown in your appointment letter.
If you find the directions difficult, ask for help at the main reception desk. There may be volunteers there who can help you.
When you get to your ward or clinic, you will be introduced to the staff caring for you. Check with the receptionist or clerk they have your correct details, such as your address, phone number and current healthcare provider.
As part of being admitted, you will get an identity bracelet with your name and other details on it, to help the staff know who you are. It will be checked often, and before having tests and treatments. Always wear it while you are in hospital.
If you are having surgery, your appointment time is not the time of your surgery. Your surgery will happen after your preparation is complete. Be prepared to wait.