On this page

General enquiries

Email

customerservice@health.govt.nz

Phone

Freephone 0800 855 066

Our Contact Centre is available for calls:

  • Monday, 8am to 5pm
  • Tuesday, 8am to 5pm
  • Wednesday, 9:30am to 5pm
  • Monday, 8am to 5pm
  • Monday, 8am to 5pm

Mailing address

Health New Zealand | Te Whatu Ora
PO Box 793
Wellington 6140
New Zealand

New Zealand Relay Service

New Zealand Relay is a free, government-funded service that enables people with hearing and speech communication difficulties to use the phone.

They provide services for people who are Deaf, deafblind, hard of hearing and for people who have speech communication difficulties.

New Zealand Relay Services

Contacting specific teams

Phone numbers and email addresses for specific Health New Zealand teams can be found on the Health New Zealand website.

How to contact us — Health New Zealand

Contacting screening teams

For general enquiries

For general enquiries about bowel, breast or cervical screening, email screening@health.govt.nz

Screening programme contacts

BreastScreen Aotearoa: 0800 270 200

National Cervical Screening Programme: 0800 729 729

National Bowel Screening Programme: 0800 924 432 or email info@bowelscreening.health.nz

Feedback about our hospitals

We welcome feedback, compliments or complaints to help us get things right.

Talk with the staff caring for you, or ask to speak with a manager in that area, if you have a problem you want sorted straight away.

Auckland (Central) feedback form

Auckland (North and West) feedback form

Auckland (East and South) feedback form

Bay of Plenty feedback form

Canterbury feedback form

Hawke's Bay feedback form

Manawatū-Whanganui feedback form

Nelson Marlborough feedback form

Northland feedback form

Otago and Southland feedback form

Rotorua and Taupō feedback form

South Canterbury feedback form

Tairāwhiti feedback form

Taranaki feedback form

Wellington, Hutt and Kapiti feedback form

West Coast feedback form

Waikato feedback form

Wairarapa feedback email: quality@wairarapa.dhb.org.nz

Website feedback

Use this short form to give us feedback about our website. This includes:

  • functionality or tools that are difficult to use
  • navigation problems
  • content that is hard to understand
  • content that is incorrect
  • any other website feedback.

If your feedback is about a web page, include a link to the page.