Some health workers at Health NZ public hospitals and services are planning to strike on Thursday 23 October to 7am on Friday 24 October. Emergency departments will be open for emergencies only. Strikes planned for 23 to 24 October 2025external link
Your rights using a health or disability service Ōu mōtika i a koe e whiwhi ratonga hauora, ratonga hauā rānei
When you use a health or disability service, your rights are protected by the Code of Health and Disability Services Consumers’ Rights.
Understand your rights
Your rights under the code include the right to:
- receive the information you need to make decisions about your health and about any tests, procedures or treatments
- have information provided in a way that you understand
- make an informed choice and give your informed consent before you undergo a test, procedure or treatment
- be treated with respect and dignity, taking into account your cultural needs and values
- have a support person with you, at most times
- have services be provided with reasonable care and skill
- complain about a provider, in a way that is appropriate for you.
All these rights also apply if you take part — or are asked to take part — in teaching or research.
Complaints about a health or disability service
If you are not happy about a health and disability service, you can make a complaint. All health and disability services have processes for dealing with complaints.
More information
The Health and Disability Commissioner website has more information on your rights in many languages.