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In an emergency

For critical or life-threatening emergencies dial 111

If you are not sure how serious the problem is, call Healthline at any time for advice on 0800 611 116

There is no emergency department at Kaipara Medical Centre. The nearest emergency department is at Waitākere Hospital.

Waitākere Hospital

When to go to ED

After hours and urgent medical centres

If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.

If you call Kaipara Medical Centre after hours, you will be put through to Ka Ora Telecare.

West Auckland accident and urgent medical care — Healthpoint

Contact

For Kaipara Medical Centre, call 09 420 8400

For Helensville District Health Trust, call 09 420 7878

Postal address:

Helensville District Health Trust
PO Box 13
Helensville 0840

Patient clinical record requests

How to get to Helensville District Health Trust

The entrance for services such as the Kaipara Medical Centre and Helensville Birthing Centre is at:

53-65 Commercial Road
Helensville
Auckland 0800

Helensville District Health Trust is located at:

1 Porter Crescent
Helensville
Auckland 0800

Parking

Parking is available onsite.

Departments and services

The Helensville District Health Trust campus includes:

  • Helensville Birthing Centre
  • Kaipara Medical Centre
  • Awanui Labs
  • Te Hā Oranga whānau ora care
  • Health New Zealand | Te Whatu Ora mental health and district health services
  • Parent Aid Northwest
  • community Telehealth pod
  • Harbour Sport
  • South Kaipara Good Food community gardens
  • Helensville and Kumeū Midwives.

Services — Helensville District Health Trustexternal link

Feedback

How was the care you or your whānau received by our healthcare providers in North and West Auckland (Health NZ Waitematā)? We welcome feedback, compliments or complaints to help us get things right.

Auckland (North and West) feedback

Talk with the staff caring for you or ask to speak with a manager in that area if you have a problem you want sorted straight away.