Consumer concerns and service issues, complaints and compliments

Our goal is to provide the best patient experience.

To do so, we need honest feedback from our patients, whānau/family, their caregivers and the community.

Please use any of the methods below to send us your feedback.

Phone (07) 343 7735
Email feedback@lakesdhb.govt.nz or click here

 

By post to:

Complaints Officer
Lakes District Health Board
Rotorua Hospital
Private Bag 3023
Rotorua Mail Centre
Rotorua 3046