Consumer concerns and service issues, complaints and compliments

We value your feedback

Our goal is to provide the best patient experience.

To do so, we need honest feedback from our patients, whānau/family, their caregivers and the community.

Please use any of the methods below to send us your feedback.

Phone (07) 343 7735
Email or click here


By post to:

Complaints Officer
Lakes District Health Board
Rotorua Hospital
Private Bag 3023
Rotorua Mail Centre
Rotorua 3046