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After hours and urgent medical centres

There is no emergency or primary care (family doctor) services available on-site.

If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.

Find urgent care in the south of Auckland — Healthpointexternal link

Find urgent care in the east of Auckland — Healthpointexternal link

Contact information

Physical address:

901 Great South Road
Manurewa
Auckland

Mailing address:

Manukau SuperClinic
PO Box 98743
Manukau City
Auckland 2241

The Call Centre handles incoming calls related to outpatient services. It is open from 7:30 AM to 6:00 PM, Monday to Friday.

How to get Manukau Health Park

By bus

Daily bus services operate regularly throughout the day. The bus stop is located on the Great South Road. For more information is available from Auckland Transport.

Bus and train information — Auckland Transport (AT) Journey Plannerexternal link

By health shuttle

Shuttle services are available to take patients to and from some areas to appointments at Middlemore Hospital. You need to be able to enter and exit the bus independently.

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A free shuttle for staff and patients runs between Middlemore Hospital and Manukau Health Park:

  • every 30 minutes (on the hour and half hour)
  • from 8:30am to 5:30pm (last pick up)
  • taking 20 to 25 minutes for the journey.

The shuttle stops at:

  • Manukau Health Park (Manukau SuperClinic main entrance)
  • Due Drop Events Centre
  • 15 Lambie Drive
  • Middlemore Hospital (across the road from Kidz First Childrens Hospital entrance).

The shuttle is useful if you park at Manukau Health Park and have an outpatient appointment at Middlemore Hospital or if you take the train to Middlemore Hospital and have an appointment at Manukau Health Park.

You may need to show a copy of your appointment letter to the driver.

Hato Hone St John operates the Waka Ora health shuttle service (Monday to Friday) in some areas of the south and east of Auckland.

The service is free (koha or donations are welcome) and run by reliable, trained drivers. They can pick you up, take you to your appointment and home again. For more information:

  • call Waka Ora Health Shuttles — freephone 0800 9252 672 (8:30am to 3pm).

Waka Ora Health Shuttles — Hato Hone St Johnexternal link

Parking

Free parking is available for patients visiting the Manukau Health Park, with all patient parking clearly signposted around the clinic.

Accessible parking spaces are located near most entrances. Please ensure you display an authorised disabled parking pass at all times.

Patients can be dropped off or picked up from outside the main entrance. Please consider others and remove cars as soon as possible.

A taxi stand is available alongside the main entrance of the Manukau SuperClinic.

Visiting hours for Manukau Surgery Centre

Manukau Surgery Centre visiting hours are between 11am and 8pm — we support a maximum of 3 visitors at a time for any patient during these hours.

One visitor can visit overnight (8am to 6pm) if this is prearranged with the ward charge nurse or midwife manager.

Tamariki and rangatahi under 15 should not generally visit healthcare facilities. Visitors under 15 years must be agreed in advance with the ward charge nurse or midwife manager. They must be supervised at all times.

Some hospital services have have different visitor guidelines. Check with your whānau member’s care team (ward charge nurse or midwife manager) before you visit.

Facilities

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Module 1: Orthopaedics
Module 2: Anaesthetics Pre-Admission & Laboratory
Module 2b: Labs, Bloods & Specimen Unit
Module 3: Otolaryngology (ENT) & Audiology
Module 4: Paediatric Medicine
Module 5: Plastic & Hand Surgery
Module 6: Ophthalmology & Paediatric Ophthalmology
Module 7 and Module 7A: Neurology, General Medicine & Medical Sub-Specialties (includes Sleep Clinic) and Oncology
Module 8 and 9: General Surgery, Vascular, Breast & Mammography Service and Chronic Pain
Module 10: Women's Health, Urology and General Surgery Pre-admission
Module 11: Cardiology Services

Located at the main entrance
Open from 7:30 AM to 4:00 PM, Monday to Friday
Phone: (09) 262 4294

The volunteer group at Manukau SuperClinic and Surgery Centre has been operational for 16 years and is an integral part of our team, working in various areas.

  • Courtesy Coaches: Volunteer drivers operate two courtesy coaches on predetermined routes, assisting patients without other transport options.
  • Meet and Greet: Volunteers at the front desks of both the SuperClinic and Surgery Centre provide directions, assistance, and refreshments to patients waiting for their appointments.

Patients can rent TV sets during their hospital stay.

  • Week 1: $5.00 per night
  • Week 2: $3.00 per night
  • Monthly concession rates: Available
  • Payment methods: Cash, cheque, credit cards
  • Payment timing: When the TV is turned on

To order: Call (09) 522 2211 before 3.00pm, 7 days a week.

ITS, affiliated with Counties Manukau Health, provides interpreting and translation services to various government and private agencies 24/7. Interpreting is free within Counties Manukau and for Primary Healthcare providers, ensuring effective communication between patients and healthcare providers to avoid misdiagnosis and inappropriate treatment.

The service employs over 230 interpreters fluent in more than 90 languages and dialects, specializing in medical, court, police, and government agency interpreting. Services are offered on-site, via telephone, or video conferencing, covering Asian, African, European, Middle Eastern, and Pacific Island languages.

The booking office is located at the Manukau SuperClinic in Manurewa, South Auckland, staffed by coordinators from 8:00 AM to 4:30 PM, Monday to Friday. After hours, the South Pacific Air Ambulance Service handles urgent requests. For bookings, call (09) 276 0014 or email its@cmdhb.org.nz.

Counties Manukau Health is dedicated to promoting good health and enforces a Smokefree Policy at all locations. This policy ensures that all indoor and outdoor areas are smoke-free and applies to all patients, visitors, and staff (including contracted workers).

They also offer a smoking cessation service for patients at Middlemore Hospital, Manukau SuperClinic, and outreach clinics. To access this service, ask any staff member involved in your care for a referral.

For more information about the Counties Manukau Health Living Smokefree Serviceexternal linkand assistance with quitting smoking.

Department and services

Auckland Regional Urology Service Auckland Regional Plastic Reconstructive and Hand Surgery (module 5) Audiology (module 3) Blood Collection Room (module 2) Bowel Screening Breast Clinic (module 8 and 9) BreastScreen Counties Manukau Chronic Pain Service (module 8 and 9) Dermatology Diabetes Diabetes in Pregnancy Service Ear, Nose and Throat Surgery - Otorhinolaryngology (module 3)
Endocrinology (module 7) Gastroenterology and Hepatology (module 3) General Surgery (module 8 and 9) General Medicine and Medicinie Subspecialties (module 7 and 7A) Kidz First Outpatient Care - General Paediatrics (module 4) Kidz First Outpatient Care - Developmental, Disability and Behavioural (module 4) Ophthalmology (module 6) Orthopaedics (module 1) Renal Services (module 5) Respiratory - Sleep Clinic (module 7 and 7A Vascular Outpatient Clinic (module 8 and 9) Women's Health (module 10)

Counties Manukau Health Feedback Form

We welcome feedback (compliments, suggestions, enquiries, or complaints) from patients and whānau to help us improve our services.

Contact the Feedback Central Team:

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.

Counties Manukau Health Feedback Form

Your stay in hospital

Preparing for a hospital stay

What your hospital appointment letter or email should tell you, what to know before your stay and what to bring, what to do when you arrive, and information if you are having surgery.

Your stay in hospital

The staff and services in hospital are there to help you and your whānau during your stay. The more you know about what to expect, the more you can relax and focus on your health and recovery.

Leaving hospital

Leaving hospital (hospital discharge) will be discussed with you during your hospital stay. It is important for your recovery that your discharge happens quickly when you no longer need hospital care.