Medicine Services provides hospital based secondary medicine care to the population of Te Whatu Ora Lakes. Inpatient beds are available in both Rotorua and Taupō hospitals.
Our Service Teams
- Ear, Nose, and Throat (ENT)
- General Surgery
- Ophthalmology (provided through Lakes Ophthalmic Services Ltd (LOSL))
- Plastic Surgery (outpatients provided through Health Waikato)
- Urology (provided through Venturo sub-contract)
- Vascular Surgery as part of General Surgery
- Limited Paediatric Surgery
- Adult Medicine- Inpatients, Outpatients, Visiting adult medicine specialists
- Cancer Services Co-Ordination (including Cancer Psychology)
- Chemotherapy and Medical Day Unit
- Clinical Nurse Specialists
- Consultant Physicians
- Diabetes management and education
- District Nursing
- Infectious Diseases
- Intensive Care Unit
- Medical Dermatology
- Medical Unit for inpatient care
- Older Person and Rehabilitation Service
- Palliative Care
- Renal Dialysis Unit
- Sleep Service
The Mental Health and Addiction Service covers the whole age continuum and services the Te Whatu Ora Lakes region, which includes Rotorua, Taupō, Tūrangi, Mangakino.
Staff in the Mental Health and Addiction Service are committed to supporting service users through their journey of recovery.
Staff provide specialist assessment, intervention and support for those adults, adolescents and children who are experiencing mental illness and/or addiction issues.
The aim of the service is to minimise disruption to the lives of patients and their families/whānau, which is why the majority of services are delivered in the community with inpatient services available, if required.
The Woman, Child & Family, Service at Te Whatu Ora Lakes provides a range of specialist secondary medical, nursing, midwifery, allied health, administration and support functions across the Lakes catchment area.
Services are provided, dependent on contract, to patients/clients and their families/whānau (inpatient, outpatient and community), the clinical and corporate services of Te Whatu Ora Lakes, the primary sector, and community agencies across the Lakes catchment area.
- Children's Unit and Early Childhood Centre
- Maternity Services
- Special Care Baby Unit
- Obstetrics and Gynaecology
- Social Work
- Outreach Specialist Nursing
Emergency & Medical Management Services provides
- Emergency services to both Rotorua and Taupo hospitals
- RMO run allocations, rosters and leave management
- Recruitment services for doctors for both Rotorua and Taupo hospitals
- Recruitment services for nurses within Te Whatu Ora Lakes
- Co-ordinates medical students placements at Te Whatu Ora Lakes
- Management of ward and help desk volunteers
- Interpreting services
Allied Health is a department that provides Occupational Therapy, Physiotherapy, Speech & Language Therapy, Dietetic, Audiology, Social Work and Rehabilitation services.
These staff are all involved in direct client care and work in a wide range of situations to improve the health and wellbeing of the people they work with.
Their work includes people who are acutely unwell in hospital, those requiring rehabilitation for serious illness or injury and people who have chronic illness or disability and need to improve functional independence and quality of life.
Allied Health staff work in partnership with individuals and their family/whānau to facilitate relationships and a smooth journey through the healthcare system.
Allied Health staff promote wellness as well as treating illness, disability or injury.
Allied Health staff work in many settings including client homes, hospital wards and outpatient clinics and a wide range of community settings such as clinics, Kohanga Reo and schools.