Primary Mental Health Intervention Service (PRIMHIS)

Professional support for mild to moderate concerns

What is PRIMHIS?

The Primary Mental Health Intervention Service is a counselling service for people aged 20+ with mild to moderate mental health concerns who need some professional support.

Who are we?

Our clinicians come from a range of disciplines (eg. nurse, occupational therapist, psychologist, counsellor). The service is provided by Lakes District Health Board.

What do we do?

We use psychological brief interventions, often called talking therapies, to help you manage and cope with what ever maybe a problem for you.

These are specific therapies that can help you solve problems and look at different ways of thinking, feeling and behaving.

We support you to learn new ways to help yourself.

Often this involves you trying out strategies between sessions to build on ideas discussed or strategies we have practiced in sessions.

What happens when you are referred?

We will make phone contact to discuss your referral to make sure that PRIMHIS is the best service for your needs.

There is no charge to you for this health funded service.

We usually see people for up to six sessions.

At some GP practices we are able to meet with you at your GP practice.

The first session involves getting to know you, identifying your main concerns and what you would like to get out of meeting with us– what are your goals?

We may also provide information and education about maintaining and restoring your wellbeing.


Monday to Friday 8am to 4.30pm

Phone: (07) 349 7971 


We are not an emergency or crisis service, so in an emergency please contact 111 for emergency services, and if you are having a mental health crisis please contact the Acute Response Team on 0800 166 167.